Help Center

To add a new driver, navigate to the Drivers section and click "Add Driver". Fill in the required information including name, email, phone number, and vehicle details. The driver will receive an email invitation to complete their profile.

Driver performance scores are calculated based on multiple factors including trip completion rate, customer ratings, on-time performance, and adherence to safety protocols. Scores range from 0-100, with higher scores indicating better performance.

You can send alerts through the Communications section. Select the drivers you want to contact, choose the communication method (WhatsApp, SMS, or Telegram), and compose your message. You can also use pre-built templates for common alerts.

Go to the Export Data section and select the type of data you want to export (drivers, trips, alerts, or performance). Choose your preferred format (CSV, Excel, JSON, or PDF) and date range. Click Export to download the file.

If a driver is not responding, try contacting them through multiple channels (WhatsApp, SMS, phone call). Check their last known location and trip status. If there are safety concerns, escalate to emergency contacts or local authorities.